{"id":1281,"date":"2022-08-24T13:55:28","date_gmt":"2022-08-24T13:55:28","guid":{"rendered":"https:\/\/www.telesign.com\/?post_type=customer&p=1281"},"modified":"2025-01-14T19:09:45","modified_gmt":"2025-01-14T19:09:45","slug":"affirm","status":"publish","type":"customer","link":"https:\/\/www.telesign.com\/customers\/affirm","title":{"rendered":"Affirm"},"content":{"rendered":"

About Affirm<\/h3>\n\n\n

How do you find synergies within your technology stack to provide a customer-centric experience?<\/p>\n\n\n\n

eCommerce sites have added challenges today that typical brick and mortar retailers don\u2019t. This includes verifying a customer is who they say they are without physical documentation at the Point of Sale (POS).<\/p>\n\n\n\n

Affirm, a more flexible and transparent alternative to credit cards, has modernized and secured the checkout process for online retailers and customers. Their model provides shoppers an alternative to traditional credit cards, giving customers the flexibility to buy now and pay over time at thousands of online stores.<\/p>\n\n\n

The challenge<\/h3>\n\n\n

Many risk management players in the marketplace specialize in a single offering, whether digital intelligence, authentication, preventing chargebacks, sending alerts, and notifications. Affirm needed a solution that covered the customer lifecycle to build a complete risk assessment within a matter of seconds by examining a consumer\u2019s digital footprint and easily engaging with customers.<\/p>\n\n\n\n

Affirm added Telesign to its tech stack for its cohesion of solutions comprised of digital identity and programmable communications.<\/p>\n\n\n\n

Often, filling out an application or creating a new account can be an arduous, drawn-out process, causing user friction and shopper abandonment. Offered at the point of sale (POS) at more than 6,000 merchants, consumers can opt to pay with Affirm and almost instantaneously receive a credit decision. To improve both the retailer and shopper experience, Affirm uses data points in the identification and fraud security stack, enabling Affirm to seamlessly process applications in less time.<\/p>\n\n\n\n

\"Woman<\/figure>\n\n\n

The solution<\/h3>\n\n\n

When a merchant accepts a check, there is a non-zero chance of it being fraudulent. But by leveraging Telesign as part of their security stack, Affirm can safeguard a purchase using digital identity intelligence. Affirm identifies valid purchases and protects sales to diminish the risk for online merchants.<\/p>\n\n\n\n

By presenting Affirm as a choice at the POS, some of the world\u2019s largest enterprise companies have built new revenue streams while maintaining security, branding, and pricing integrity. By offering Affirm and its tech stack, one online retailer saw a 16%+ increase in average order value after integrating Affirm\u2019s buy now and pay later payment option. Another retailer experienced a 10%+ increase in conversion once Affirm was presented at checkout. As part of a growth strategy, Affirm\u2019s addition of Telesign\u2019s world-class data layered with additional providers generates risk assessments that enable legitimate transactions, leading to higher sales conversions. In addition, Affirm has been able to automate payment reminders by incorporating Telesign\u2019s programmable communication capabilities.<\/p>\n\n\n\n

Telesign is part of Affirm\u2019s holistic approach to security. Affirm absorbs Telesign data inputs through their proprietary algorithms to make informed decisions. Affirm can still verify their authenticity for legitimate consumers who may have limited access to credit, making credit accessible.<\/p>\n\n\n\n

When a consumer chooses to make a purchase using Affirm, they find out if they\u2019re approved in a matter of seconds.<\/p>\n\n\n\n

\n

\u201cKnowing a consumer is who they say they are, is a tremendous value add,\u201d said Affirm\u2019s Head of Financial Partnerships.<\/p>\n<\/blockquote>\n\n\n\n

Throughout their customer lifecycle, Affirm customers receive friendly reminders for upcoming payments or past due statements to keep them up to date on their account. Incorporating Telesign\u2019s programmatic communications into the Affirm solution as part of Affirm\u2019s marketing automation is a simple solution that encourages and reminds customers to pay.<\/p>\n","protected":false},"excerpt":{"rendered":"

About Affirm How do you find synergies within your technology stack to provide a customer-centric experience? eCommerce sites have added challenges today that typical brick and mortar retailers don\u2019t. This includes verifying a customer is who they say they are without physical documentation at the Point of Sale (POS). Affirm, a more flexible and transparent alternative<\/p>\n","protected":false},"author":4,"featured_media":3321,"template":"templates\/page-customer.php","categories":[],"tags":[],"class_list":["post-1281","customer","type-customer","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nHow Affirm increased conversion rates with Telesign<\/title>\n<meta name=\"description\" content=\"At Affirm, we have the best algorithms for evaluating financial risk, and Telesign has the best digital identity data to recognize possible fraud."\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telesign.com\/customers\/affirm\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Affirm increased conversion rates with Telesign\" \/>\n<meta property=\"og:description\" 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